What are your rights if your car is stolen from the workshop
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Do you ever get that sinking feeling when you leave your car for service or repairs at a workshop that you might never see it again? Not really, because the people who work there will look after it for you.
However, this is not always the case and sometimes cars do get stolen from workshops and consumers must watch out for workshops violating their consumer rights when their cars are stolen. It is usually not your problem as workshop owners would like you to believe.
A consumer recently shared his fight to have his car replaced after it was stolen at a workshop on Twitter. He took his car to a dealership for a service in February and when he returned later in the day to collect it, it was not ready.
He agreed to leave the car overnight and collect it in the morning, but when he arrived at the dealership the next day, nobody could find the keys. The dealership then checked its security cameras and only then discovered that the car was driven out of its lot at around 17:00 the day before.
The dealership denied it was liable and wanted him to claim from his insurance. Listen to the podcast to find out what should have happened and what his rights were.
However, this is not always the case and sometimes cars do get stolen from workshops and consumers must watch out for workshops violating their consumer rights when their cars are stolen. It is usually not your problem as workshop owners would like you to believe.
A consumer recently shared his fight to have his car replaced after it was stolen at a workshop on Twitter. He took his car to a dealership for a service in February and when he returned later in the day to collect it, it was not ready.
He agreed to leave the car overnight and collect it in the morning, but when he arrived at the dealership the next day, nobody could find the keys. The dealership then checked its security cameras and only then discovered that the car was driven out of its lot at around 17:00 the day before.
The dealership denied it was liable and wanted him to claim from his insurance. Listen to the podcast to find out what should have happened and what his rights were.