ECR Consumerwatch

EAST COAST RADIO  |  Podcast , ±7 min episodes every 1 week, 1 day  | 
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.

Subscribe to this channel

You can subscribe to new audio episodes published on this channel. You can follow updates using the channel's RSS feed, or via other audio platforms you may already be using.

RSS Feed

You can use any RSS feed reader to follow updates, even your browser. We recommend using an application dedicated to listening podcasts for the best experience. iOS users can look at Overcast or Castro. Pocket Casts is also very popular and has both iOS and Android versions. Add the above link to the application to follow this podcast channel.

Apple Podcasts

This channel is available on iTunes. Follow the above link to subscribe to it in your iTunes application or the Apple Podcast application.

Signup to

Sign up for a free user account to start building your playlist of podcast channels. You'll be able to build a personalised RSS feed you can follow or listen with our web player.

Wake me up before you Viagogo

If you go into a search engine and type “Sharks vs Lions game, June 30” or “Disney on Ice, ICC” rather than going to a specific site such as Computicket or Ticketpro, the top result you’re likely to get is Viagogo.

Do you really know where that invoice has come from?

In case you missed last month’s show and because you really can’t afford to know about this newish scam, we’re returning to the issue of the havoc fraudsters are causing by hacking into company’s emails and changing the banking details to their own,Colette Baris wrote to Consumerwatch last week to tell us of her almost-loss at the hands of the email hackers.

Oh boy! Wendy tackles the latest processed cheese problem

Given what we now know about how the Listeriosis outbreak happened, South Africans are understandably a little jittery about processed food and the conditions under which it's produced. You’d think that food producers would currently be taking complaints about food quality more seriously than usual. Sadly, that wasn’t the experience for a Durban North woman when she purchased the iconic South African product Melrose recently. Here's Wendy Knowler...

Wendy Knowler’s lowdown on lay-by

Lay-by is a consumer-friendly way to buy items should you not have enough cash to buy outright. Wendy Knowler chats to a consumer who was denied his deposit when wanting to retract his lay-by deal.

ECR Consumerwatch: Troubles at Telkom

Have you ever been billed even after you’ve cancelled your Telkom account? What do you do when you order a phone and when it arrives it’s not the phone you ordered? Wendy Knowler answers all of the questions and more in today's ECR Consumerwatch.
More here

The latest on the listeriosis crisis (22 March)

As the listeriosis crisis continues to grip the nation, and more products are being withdrawn from sale, many people have become really paranoid about what they can and can’t eat. And understandably - we are in the throes of what is, after all, the world’s biggest listeriosis outbreak. The latest figures released by the National Institute for Communicable Diseases (NICD) are 978 confirmed cases and 183 deaths. Wendy Knowler reports...

The secret’s out - this weight-loss product is illegal

It's International Consumer Rights Day, and this year’s theme is making the digital marketplace fairer for consumers. There’s a particular product, a weight-loss product being sold online in South Africa, that’s huge cause for concern for the medical community right now. More with Consumerwatch's Wendy Knowler here.

77 episodes

« Back 1—12 More »