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The secret’s out - this weight-loss product is illegal

It's International Consumer Rights Day, and this year’s theme is making the digital marketplace fairer for consumers. There’s a particular product, a weight-loss product being sold online in South Africa, that’s huge cause for concern for the medical community right now. More with Consumerwatch's Wendy Knowler here.

Listeriosis crisis: Wendy speaks to a survivor

This time last week, millions of South Africans were buying and consuming polony and other ready-to-eat cold meats as usual. All that changed on Sunday with the Health Minister’s announcement that the outbreak source was an Enterprise factory. Consumerwatch speaks to someone who got listeriosis and almost didn’t survive it.

Store club fees - time to opt out?

Do you know how much you're spending on membership fees for a store account? Are you benefitting at all from the payment? Consumerwatch's Wendy Knowler chats to a Toti resident who has had an account for about 20 years.

How to avoid appliance repair rip-offs

Getting an appliance repaired is a leap of faith. In today's Consumerwatch - Wendy Knowler investigates a case of a Durban couple who sent their freezer in for repairs and the repairers didn't use the right parts they were charging for.

The listeriosis crisis goes from bad to worse

New listeriosis figures released by the National Institute for Communicable Diseases late yesterday paint an even grimmer picture of South Africa’s listeriosis crisis. More with Consumerwatch's Wendy Knowler.

How to spot, tackle an unauthorised debit order

With many consumers agreeing to deals over the phone, the recording of that call serves as the proof or “mandate” should the consumer dispute a debit order on their account. In today;s Consumerwatch, Wendy Knowler talks about identifying and disputing an unauthorised debit order...

Do loyalty points, gift vouchers expire?

Millions of South Africans have come to depend heavily on loyalty programmes, many using their points to buy essentials - groceries, pre-paid electricity and fuel - while others save them for spoils.

Listeriosis - a crisis with a mystery source

South Africa’s listeriosis crisis been coming on for a while - the National Institute of Communicable Diseases (NICD) has been tracking the cases for the past year, and keeping very quiet about it. The burning question is - where is the listeria coming from? More with Consumerwatch's Wendy Knowler.

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