ECR Consumerwatch

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.

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02
DEC
2021

How to deal with Fourth Wave related cancellations

After the discovery of the new COVID-19 variant, Omicron, so many people had to come up with Plan B in terms of their travel plans.
That would mean cancellations for everything one might have prepared whether it be going out of SA or coming in.
Take a listen as Wendy Knowler shares an important feature on AirbBnB that will come in handy for times like these.
25
NOV
2021

This is how to NOT do Black Friday

With Black Friday on everyone's lips, it's everywhere on radio and television and on our phones, it is easy to be swept up by the hype.
Consumer journalist, Wendy Knowler shares some valuable information regarding ways to stay safe financially during Black Friday.
Do it all correctly. Take a listen how that's done.
23
SEP
2021

Beware the non existent puppy scam, says Consumerwatch’s Wendy Knowler

Here is some advice on how to spot a pet scam. The pet scam is by no means new, but a significant number of South Africans are still falling for it. If you type “husky breeder” or “maine coon kittens” into an internet search engine, you will inevitably land on the page of a fraudster.
The asking price may seem like a good deal, but given that it’s a pretend pup which a fraudster is dangling as a lure, it’s can turn out to be very expensive indeed.
Take a listen as she shares how to demand back some of the money from these scams.
09
SEP
2021

How to avoid being scammed - Wendy Knowler

Shopping on the world wide web is very dangerous business, more dangerous than many realise. Too many get caught in the web because they’re too trusting of a good looking website or a great price.

Pat Pontack of Cape Town contacted me last week to say she’d lost more than R20,000 to a Durban-based company called Big O Trading, cc. She wanted to buy a Thermomix TM6, a do-it-all wonder kitchen appliance that does slow-cooking, food processing, steaming, mixing, and more.

Take a listen as Wendy Knowler helps a victim of being scammed online.
She also shares how to avoid it further.

239 episodes

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