Flights suspended and Mango communications is vrot, says Consumerwatch’s WENDY KNOWLER

It’s not been a great week for Mango Airlines and its ticket-holding passengers are feeling the pain - again.
On Monday the SAA subsidiary announced that it was going to go into business rescue and the next morning hundreds of would-be passengers were left stranded at Joburg’s OR Tambo and Cape Town international airports.
In the case of the flight departing from Cape Town at 10:15, bound for Durban, Mango only notified the queuing passengers shortly before 9, via SMS, that the flight had been suspended.
That was more than an hour after Mango had expected them to be at the airport! Totally unforgivable.
As is not posting a few Mango personnel at the airport to deal with distraught passengers.
One Durban family of five is only flying back to Durban this afternoon, having been unable to book seats on other flights on Tuesday or Wednesday.
LISTEN here for the full story…
29 Jul 2021 English South Africa Leisure · Business

Other recent episodes

How to deal with Fourth Wave related cancellations

After the discovery of the new COVID-19 variant, Omicron, so many people had to come up with Plan B in terms of their travel plans. That would mean cancellations for everything one might have prepared whether it be going out of SA or coming in. Take a listen as Wendy…
2 Dec 2021 6 min

This is how to NOT do Black Friday

With Black Friday on everyone's lips, it's everywhere on radio and television and on our phones, it is easy to be swept up by the hype. Consumer journalist, Wendy Knowler shares some valuable information regarding ways to stay safe financially during Black Friday. Do it all correctly. Take a listen…
25 Nov 2021 3 min