ECR Consumerwatch

EAST COAST RADIO  |  Podcast , ±7 min episodes every 1 week, 1 day  | 
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.

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You break it, your waiter pays for it

As anyone who has every worked tables in a restaurant will know, waiters and waitresses are often on the receiving of some pretty unpalatable treatment at the hands of restaurant owners and managers.

Ombud warns consumers about 5 online retailers

When a company takes a customer’s money and promises to deliver the goods a few weeks later, and then fails to do so - for many months, refuses to refund them, and then ignores them, they’re asking for trouble. When they do that to enough people, the trouble, when it comes, is big. As in naming and shaming by an Ombudsman. Wendy Knowler has the details in today's ECR Consumerwatch...

If things fall apart - are you covered?

The short-term insurance industry is no doubt bracing itself for a flood of flood-related damage claims from the people of Durban after the monster storm of Monday night and Tuesday. Wendy Knowler asks though, will you be effectively covered?

What’s your data privacy worth to you?

Do you value your ID number, employment history, address, relationship status, cellphone number and email address enough to stop people who don’t have a legitimate right to it from accessing it?

Extended warranty - sign up or lose out

There are warranties, and then there are warranties - says Wendy Knowler. The best one is the Consumer Protection Act automatically bestows on everything you buy - it’s for SIX MONTHS, irrespective of whether what you buy is new or used, on sale or not.

Yay or nay to eating food past its best before date?

The idea that shelf-stable food such as biscuits, canned goods, cereals, maize meal, sauces and pasta goes from being perfectly okay up to the 'best before' date on the pack to 'rotten,' 'off', 'toxic' or 'unsafe' is as ridiculous as it is widespread.

130 episodes

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