Santam to Business Interruption customers: We won't pay. Blame Government's lockdown, not us.
Santam's chief risk officer Asher Grevler says he is appalled at the damage being wrought on the company's client base. Including those who thought they were covered against the pandemic by their Business Interruption insurance policies. But in the view of SA's largest short-term insurer, despite companies having been forced to close, there's no liability for the insurer. Grevler argues that it was SA's Government, not Covid-19, that caused them damage. So it refuses to settle their claims.