#CustomerCentricity

Mpumi chats to Brand Communication specialist, strategic and accredited chartered marketer, public speaker and author Musa Kalenga. Musa is a change agent for the marketing landscape within Sub-Saharan Africa. Not only is Musa disruptive in the marketing and communications industry, he is an exceptional all-rounder, who utilises his academic abilities…

Mpumi chats to Duke CE Global Head in Europe and Africa, Sharmla Chetty, about disruptive impactful corporate education and higher education - the more immersive and experiential approach. Sharmla opened the South African office in 2007 and helped build Duke CE into Africa's preeminent corporate education provider. Duke CE ranks…

DISRUPT with Mpumi addresses the need for continuity and consistency in sales engagement in a relentlessly competitive and ever-evolving world. The need for authentic and intelligent relationships is discussed in studio with Nomadic Verve CEO, Kelly Meredith. Her business fills a gap in how technology vendors are connecting and selling…

DISRUPT with Mpumi Nhlapo tackles the age of SMART internet - bots, virtual reality and everything else with Dave Stevens, Head of Customer & Data Insights at Intervate Solutions. A self-proclaimed geek, Dave holds a BSc Honours degree in Information Systems from Rhodes University with majors in Computer Science and…

Mpumi Nhlapo chats to T-Systems South Africa MD, Gert Schoonbee, about Africa carving a niche for itself for digital transformation and cloud computing. Gert has more than 20 years experience in the industry. He previously worked for IBM, ahead of starting his own company, e-Volution... then joined T-Systems. They also…