Edgars: this week’s drama for accountholders is an interest-related bill shock

Last week, Edgars hastily reinstated its 6-months interest-free account plan after announcing it was scrapping it just days before. This week, a “valued customers” got another interest shock - double interest charged to their October accounts because a “system glitch” meant that no interest was charged last month. Consumer journalist Wendy Knowler gets to the root of this scandal as well as the Comair issue.