CoCT tariff & rates increases: What to do if you have received a heft municipal bill

As a result of Covid 19 and the national lockdown imposed on all residents in and around SA, many people have been left in the dark about their municipal accounts as many of us have not received a single rates paper in months, yet some of our accounts are in arrears even though we made payments throughout the lockdown period.
Let’s chat to the City of Cape Town’s Revenue Director, Trevor Blake to get some clarity on the matter