Social grant beneficiaries plagued with increasing costs after decommissioning of SASSA pay point

Social grant recipients has suffered financial losses as a result of the decommissioning of SASSA’s pay point. This is according to an in-depth study by the Black Sash and the Department of Political Studies at the University Western Cape (UWC) which found that the cost of accessing grants has increased for all social grant beneficiaries. This includes transaction fees, transportation costs (especially in rural areas), long queues, an unreliable system that is often offline, and an inadequate supply of cash to pay grants.
Joining us online is Amanda Ismail Black Sash Western Cape Regional Manager