Wow service! Now for the fun stuff on Consumerwatch
Thanks to social media, consumer discontent confronts us everywhere - Facebook, Twitter, Whatsapp groups - lots of grumpy, angry, frustrated consumers venting, naming and shaming. And yes, most of it well justified! But we also need to take the time to let others know when the service is amazing. So here's Wendy's 'Wow' show featuring stories from listeners of great service.