CXTECHFEST: 10 New Age Rules for Great Customer Experience!
In this podcast Simon Cranswick shares his 10 rules for a great customer experience. Simon has been a CX enthusiast for 20 plus years, and is especially passionate about how enabling technologies can assist organisations in driving and executing on their customer engagement strategies.
Brett Levy and Brett Lindsay, along with their guests, look at the difference in connectivity between South Africa and Australia from a first-hand account. They put a specific focus on traffic management and GPS technology that is changing the way we live and travel.