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Inside Absa’s Tech Leap: AI, Speed & 99.97% Reliability

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Absa’s digital transformation is delivering real‑world outcomes: SME account‑opening times have collapsed from two days to under 30 minutes, credit decisioning now takes just four hours, and AI is reshaping customer service, debt review and employee productivity. Johnson Idesoh unpacks how Absa achieved 99.97% availability, boosted Rewards membership by 430,000, and is scaling digital capability across Africa.
26 Aug 12PM English South Africa Business News · Investing

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