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Study Shows South Africans Satisfied With Llife Insurance Services

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Guest – Professor Adré Schreuder, Head of the Industry Chair in Customer Experience at UP

South Africans demonstrate a remarkably high level of satisfaction with their life insurers, according to groundbreaking research released this week by the University of Pretoria (UP). The inaugural 2024/2025 Life Insurance Customer Experience (CE) Index report reveals an industry outperforming many other sectors, with an overall CE score of 74.1 out of 100.

24 Jul 2025 1PM English South Africa Business News · Investing

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