The Business of Airports.
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GUEST – Mpumi Mpofu – CEO of ACSA
Airports aren’t just gateways for travel, they’re also major business hubs. From luxury lounges to fast-track services and exclusive partnerships, there’s a growing commercial ecosystem behind every boarding gate. In South Africa, ACSA, the Airports Company South Africa, has been at the centre of driving this commercialisation, partnering with key players like Discovery to enhance the traveller experience.
But how exactly do these partnerships work? How are strategic partners selected, and what kind of regulatory oversight is in place to ensure these collaborations deliver value not just to customers, but to the airport and the broader economy?
Airports aren’t just gateways for travel, they’re also major business hubs. From luxury lounges to fast-track services and exclusive partnerships, there’s a growing commercial ecosystem behind every boarding gate. In South Africa, ACSA, the Airports Company South Africa, has been at the centre of driving this commercialisation, partnering with key players like Discovery to enhance the traveller experience.
But how exactly do these partnerships work? How are strategic partners selected, and what kind of regulatory oversight is in place to ensure these collaborations deliver value not just to customers, but to the airport and the broader economy?