INSIDE YOUR POCKET: South African Reserve Bank releases the Payments Study Report

Loading player...
GUEST – Tim Masela - National Payments System Department Head

The South African Reserve Bank (SARB), which operates, regulates and oversees the national payment system (NPS), has today published its inaugural Payments Study Report (study). The study, the first of its kind in South Africa, uses individuals’ payment data and provides extensive insight into how the public perceives and uses various payment methods and instruments on offer in the country.


The SARB’s multi-year strategy and framework for payments, Vision 2025, identified the need for the SARB to gather information on the use of the NPS and help deliver on its goal of transparency and public accountability. This information can be used by the central bank, other regulators, policy makers and payment service providers to better understand consumer behaviour as well as potential opportunities and risks in the payments landscape. The information contained in the study can also assist in the design and implementation of more convenient, efficient and safer payment instruments and methods for South African consumers and businesses.



The study, commissioned in 2023, supplements the payments information that the SARB already has access to through the domestic settlement system (the South African Multiple Option Settlement (SAMOS) system), retail payment systems and returns gathered from payment service providers such as banks and non-banks.
6 Sep 2024 8AM English South Africa Business News · Investing

Other recent episodes

Pivot Point: Shaka Zwane on Leadership, Innovation & the Future of Banking

In this edition of Pivot Point we sit down with Shaka Zwane, Head of Insurance & Fiduciary at Standard Bank South Africa, to explore the evolving face of financial services. With a rich career spanning years in the banking sector, Zwane reflects on how the industry has shifted to meet…
17 Jul 4PM 34 min

Forecourt Retail in SA: Fighting for Footfall Beyond the fuel pump.

GUEST – Andrea Slabber - Insights Lead at Trade Intelligence As fuel volumes decline and competition intensifies, South Africa’s forecourt retailers are shifting their focus beyond the pump toward food, convenience, and partnerships that drive loyalty and spending. Trade Intelligence’s latest Forecourt Retail Report sheds light on a channel under…
17 Jul 4PM 11 min

INSIDE YOUR POCKET - Affordable housing shortage stymies low-income families

GUEST – Hayley Ivins-Downes, Managing Executive Real Estate, Lightstone Property Low-income households in South Africa faced an acute shortage of formal housing stock – and data analysed by Lightstone, a provider of comprehensive data, analytics and systems on property, automotive and business assets, showed that there was one property for…
17 Jul 4PM 11 min