[TOP STORY] Online retail racks up most complaints at consumer ombud

--:--

‘If you're not happy with those goods and if the supplier is failing to actually accept the return, that's where we get involved and we start the conversation with the hope that it can be resolved for you getting your money back,’ says Consumer Goods and Services Ombud, Lee Soobrathi.

14 Aug 9AM English South Africa Business News · Politics

Other recent episodes

[TOP STORY] Roots of SA extortion groups run deep

‘We have what is extremely prevalent today in the country, what we refer to as state-embedded actors. These are people within the state structures who are there to facilitate these kinds of groups,’ says Martin Ewi, Institute for Security Studies.

10 Sep 9AM 6 min

Qualification fraud: 'People get killed, money is wasted and the public is not served'

A round-up of the day's news, including why a local expert says the latest China-Africa trade deals will be beneficial for agri-business and no more EFT payments within the Common Monetary Area and what this means for consumers.

10 Sep 6AM 32 min

[TOP STORY] Why Kimberley hospital’s oncology success could be NHI blueprint

‘Most of the operational cost and the business is driven by the private model, but it allows us to use our spare capacity at deeply discounted rates to the state,’ says Dr Ernst Marais, chief operating officer of Icon Oncology.

9 Sep 8AM 7 min

Q3 business confidence: ‘The outlook seems upbeat’

A round-up of the day's news, including the growing demand for Fairtrade from younger consumers and why the NHI could work in SA.

9 Sep 6AM 35 min

[TOP STORY] FSCA’s new charter aims to improve SA’s financial literacy

‘It makes me as the CEO of a company commit and say, I'm going to do this, and actually almost be obliged now because you've committed, you've signed this charter,’ says senior consumer education specialist, Alicia Moses.

6 Sep 9AM 7 min

All episodes