TCS+ | Ricoh – safe and secure role in today’s digital ecosystems

In this episode of TechCentral’s TCS+, Jaydev Chiba engages in a comprehensive discussion with Marcell Otto, digital services product manager for Ricoh South Africa, shedding light on Ricoh’s pivotal role in today’s digital ecosystems, particularly in the realm of governance, risk and compliance (GRC).
The conversation delves into the dynamic landscape of global and local cybersecurity challenges, drawing attention to recent incidents such as cybersecurity breaches, which exemplify the pervasive and evolving nature of cyber threats.
The dialogue unfolds with an exploration of the multifaceted consequences of cybercrime, ranging from substantial financial losses to irreparable reputational damage and intricate compliance issues. Otto underscores the intricate challenges organisations encounter in fortifying their defences against cyber threats. A focus on the aftermath of cyberattacks reveals the protracted timelines and considerable costs associated with recovery, offering a sobering perspective on the stakes involved.
Otto then delves into the significance of compliance with frameworks such as King 4, emphasising the responsibility organisations bear in managing and safeguarding customer data. The discussion briefly touches upon Ricoh’s digital services pillars, positioning the company as a forward-looking provider tailored for the demands of the future workplace.
Ricoh's six digital services pillars play a crucial role in shaping its strategic approach to the evolving digital landscape. These pillars include:
1. Digital workspace: Focused on the transformation of the future workplace.
2. Business process management: Streamlining and enhancing organizational processes.
3. Digital experience: Providing enriched and seamless digital experiences.
4. Graphic communications: Addressing the evolving needs of graphic and visual communication.
5. Cybersecurity: Offering robust solutions to safeguard against cyber threats.
6. Cloud and infrastructure services: Providing essential services to support cloud infrastructure.
A spotlight is then cast on Ricoh's cybersecurity product, RansomCare, a groundbreaking solution designed to proactively mitigate the impact of ransomware threats in real time. Otto elaborates its distinctive approach, which focuses on the swift detection and interruption of malicious encryption, showcasing its efficacy in preventing cybersecurity incidents.
As the conversation concludes, Otto extends a call to action for organisations to seek expert guidance in navigating the intricate terrain of cybersecurity. He underscores the significance of proactive measures and collaborative efforts, framing the imperative to secure digital ecosystems as a collective responsibility for the betterment of society. In essence, the discussion provides a comprehensive and insightful exploration of Ricoh’s strategic positioning in the digital landscape, its commitment to cybersecurity, and the broader implications for businesses operating in an increasingly complex and interconnected environment.
27 Nov 2023 English South Africa Technology · Business

Other recent episodes

TCS+ | Zuko Mdwaba on Salesforce and its SA and Africa growth plans

Customer relationship management software giant Salesforce recently showcased the power of its latest artificial intelligence and cloud-based solutions to customers, partners and associates at Salesforce World Tour Essentials Johannesburg, held at the Kyalami Convention Centre in Midrand. In this episode of TechCentral’s business technology show, TCS+, Zuko Mdwaba, Salesforce area…
11 Jul 21 min

TCS+ | Braintree on the psychology of software purchases

Braintree’s Grant van der Westhuizen and Heath Huxtable tell TechCentral’s TCS+ business technology show about how to acquire software that solves present and future business needs. This might sound simple, but software purchases are complex and expensive. For companies to get their money’s worth, properly diagnosing the problem a new…
10 Jul 23 min

TCS+ | Moving to SAP S/4 HANA Cloud? What you need to know

A 2023 report by International Data Corporation (IDC) found that an astonishing 96% of CIOs in South Africa plan to modernise their ERP applications using cloud services. Yet actual implementation has stalled. To discuss this, and what’s holding South African organisations back from cloud modernisation projects, TechCentral was joined on…
4 Jul 38 min

TCS | VezoPay on new South African-made payment ring

A new smart payment ring has been launched in South Africa – and it’s built by South Africans for South Africans. In this episode of the TechCentral Show (TCS), TechCentral editor Duncan McLeod chats to VezoPay founders Jake Pinkus and Lawrence Baker about the launch of the ring – it’s…
1 Jul 40 min

TCS+ | WIOCC and 2Africa: providing an alternative to national long-distance fibre

The 2Africa submarine communications cable, which will be the longest such system in the world when it’s completed, is already helping one South African internet service provider find an alternative route for its data traffic between KwaZulu-Natal and the Western Cape. 2Africa’s eastern segment – known as 2Africa Gera –…
1 Jul 22 min