TCS+ | CYBER1 Solutions on choosing a managed security service provider

Loading player...
In this episode of TCS+, TechCentral speaks to CYBER1 Solutions executives Jayson O’Reilly, the company’s MD, and Akeel Sayed, head of its managed services division, about the benefits and challenges of using a managed security service provider (MSSP).
The conversation starts by discussing the growing complexity of cybersecurity and the financial motivations driving cybercriminals. With the underground economy expanding, MSSPs must constantly adapt to new attack methods. Early adopters of cutting-edge technology may take on higher risks, but they also build knowledge that benefits future clients, reducing their exposure to emerging threats.
The proliferation of security operations centres in South Africa, now numbering more than 30, is driven by skill shortages and the need for assurance. Many organisations still lack visibility into their network environments, which the experts identify as a key issue. Understanding what’s connected to a network and which applications are in use is essential but often overlooked.
MSSPs also help clients manage budget constraints and meet compliance requirements while keeping pace with fast-moving technological change. South Africa is seen as a testing ground for cybercriminals targeting the broader African market. Clients now prefer flexible, short-term investments over long-term contracts due to the evolving threat landscape. The experts stress the importance of MSSPs staying relevant by challenging vendors and adapting their offerings to new threats like artificial intelligence.
A major concern is the lack of governance in many industries, especially those with strict compliance needs. Organisations are realising the need to think like attackers and continuously evolve their defences. AI is highlighted as a significant disruptor, with MSSPs now focused on securing AI algorithms and leveraging AI to enhance security operations.
The podcast discussion compares MSSPs with in-house security teams, noting that MSSPs offer greater agility and a broader range of expertise. In-house teams often face resource constraints and difficulty staying up to date with new technologies. MSSPs, on the other hand, focus on governance and outcomes, allowing businesses to prioritise other critical needs.
The experts underscore the need for collaboration across the cybersecurity industry. MSSPs can share anonymised insights across clients, helping create a unified defence against attackers. Ultimately, MSSPs provide value by evolving their offerings, focusing on outcomes and using collective experience to keep clients secure in an ever-changing threat landscape.
Don’t miss a great discussion.
15 Oct 2024 English South Africa Technology · Business

Other recent episodes

TCS | Frogfoot sees bigger fibre deals coming

Frogfoot plans to keep buying smaller fibre network operators in South Africa’s suburbs as the market consolidates, but CEO Shane Chorley stopped short of ruling out a sale of the business. “I’d be ignorant to say that we would ignore any offer,” Chorley said on the latest episode of the…
8 Oct 40 min

Meet the CIO | Vodacom’s Mohamed Sami on the agentic future

Mohamed Sami, group chief information officer at Vodacom, says autonomous AI agents that resolve customer problems without handing them to a human are the next big shift in customer experience – and that it is closer than many think. Speaking on TechCentral’s Meet the CIO podcast series, brought to you…
5 Oct 44 min

TCS | Norrsken22’s Lexi Novitske on how China is winning African tech

Chinese companies have built their position in African technology one layer at a time – first phones and telecoms equipment, then fintech and now the AI models that local start-ups build on. American private capital, meanwhile, is pulling back. Lexi Novitske, general partner at Norrsken22, thinks US investors will regret…
1 Oct 28 min

TCS | Dominic White and Adam Ely on AI agents going rogue

AI agents are no longer a thought experiment for security teams. They are breaking out of test environments, hacking real companies and, according to one of our guests, already going rogue inside large businesses. In this episode of the TechCentral Show, TechCentral deputy editor Fanie van Rooyen talks to Dominic…
29 Sep 1 hr 26 min

TCS | Octotel’s Trevor van Zyl on the fibre merger question

Octotel CEO Trevor van Zyl joins the TechCentral Show to talk about where South Africa’s fibre market goes next – including a potential merger with MetroFibre Networx. Van Zyl told TechCentral that Octotel and MetroFibre Networx are assessing a combination that would create the country’s third-largest fibre network operator, with…
16 Sep 25 min