Fast Food outperforms restaurant dining as customer dining behaviour changes.

Loading player...
Guest - Andrew Fulton, Director at Eighty20





If you are feeling as if your prepared food, grocery, restaurant and food delivery behaviour has changed over the past few years, you are not alone. Research from Eighty20 shows that while restaurants and coffee shops have battled since Covid and are still ~22% below 2019 revenue (at constant prices), the takeaway and fast-food category recovered quickly after covid and is now ~41% above 2019 levels (at constant prices). These two categories accounted for R3.9-billion and R2.8-billion in income respectively for August 2023, according to the latest StatsSA Food and Beverage Statistical Release.

Despite South Africa’s current economic woes, these categories have shown consistent growth over the last 3 years since Covid. However, this growth has stalled for restaurants over recent months, with July and August showing more than a 4% contraction year-on-year (at constant prices). Fast food on the other hand has continued to grow in real terms. The fast-food category was a third of the size of the restaurant category pre-Covid, but now it is more than two-thirds – showing just how much consumers’ purchasing behaviour has changed.



The MAPS data reflects this overall positive movement in these categories, with the number of people who say they haven’t personally bought food from a Fast Food/Casual Dining outlet during the past four weeks dropping from 9% of the adult population to 7.4% from 2022 to 2023
31 Oct 2023 4PM English South Africa Business News · Investing

Other recent episodes

Tech & Innovation: The Youth-led Ai Startup Transforming Consumer Insight

South Africa’s youth economy is bursting with innovation — and few stories capture that energy better than that of Kamogelo Selepe. At just 22, she built an AI platform that predicts consumer behaviour. Kamogelo is the CEO and Founder of ArcaneEdge, an AI‑powered marketing technology company operating at the intersection…
16 Jun 12PM 15 min

Careers Corner: Fixing Youth Unemployment by Starting at Age Four

With youth unemployment at 61%, Afrika Tikkun argues that South Africa is intervening far too late. Afrika Tikkun’s Marc Lubner explains why the Cradle‑to‑Career 360° model—from early childhood to job placement—is the missing link in solving the jobs crisis. A powerful conversation on early intervention, soft skills, agripreneurship, and rethinking…
15 Jun 4PM 14 min

Construction Confidence Slumps as Costs Surge

The FNB/BER Building Confidence Index drops to 38 as rising internal costs, Middle East conflict pressures, and project postponements hit the sector hard. FNB Senior Economist Siphamandla Mkhwanazi unpacks the collapse in subcontractor confidence, the reversal in non‑residential activity, and whether early‑pipeline indicators offer any hope for recovery.
15 Jun 4PM 9 min

SA Manufacturing Confidence Climbs Despite Cost Shock

The Q2 Absa Manufacturing Survey shows confidence rising even as business conditions deteriorate sharply. Sachin Chanderdhev, Sector Specialist for Manufacturing at Absa Business Banking. breaks down the paradox: record raw material spikes, shipping disruptions, fuel costs, and the 8.76% electricity tariff increase—and how manufacturers are still managing to adapt, negotiate…
15 Jun 3PM 14 min

Wealth Creation: What SA Women Get Right About Money

The inaugural Franc Wealth Index reveals a surprising truth: South African women outperform men financially — not because they earn more, but because they behave differently. Franc Co-Founder Sebastian Patel unpacks the behavioural edge, the confidence gap, and why consistency beats cleverness every time.
15 Jun 3PM 13 min