Digital Influence

CLIFFCENTRAL.COM  |  Podcast , ±15 min episodes every 1 week, 1 day  |  Broadcast schedule  | 
Digital Influence is about digital transformation: what it means, how to do it, its challenges and how businesses around the world are succeeding with it. Digital transformation initiatives are now a high priority for business leaders. Changing the culture within organisations while also enhancing the customer experiences are no longer nice to haves, they are at the very heart of the future success of your business. Ryan Hogarth explores this new digital culture with guests who are at the forefront of the change.

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17
MAY
2017

Taking your Start Up to London

Ryan chats to Scott Cundill. Originally they were going to talk about Scott's business, Majestic3 but it become more of a conversation about what it takes for a South African start up to set up shop in the UK. A fascinating listen for any locals looking to expand and earn Pounds!
03
MAY
2017

Customer Service is Not Good Enough

Customer service has been a focal point in business since there have been businesses. But tech-savvy customers today want more than just service. What is "customer experience" and why should it be an ongoing obsession for every business? Ryan chats with Lynn Baker, professional speaker and customer experience expert.
05
APR
2017

The Digital Business Model

What exactly is "digital thinking" when we are looking to evolve our business models for the digital economy? Ryan takes a look at the common characteristics of businesses around the world which are finding success in digital transformation.
22
MAR
2017

Celebrity Service

We are learning every day that the more technological we become, the better we need to know our customers and customer service is at the heart of success. Ryan talks to global speaker Geoff Ramm on the 9 points of Celebrity Service.
15
MAR
2017

The 7 Mistakes you are making on LinkedIn

Ryan chats to Andy Preston who is the world's most recommended sales speaker. As a sales professional, he says LinkedIn is the best sales tool in 20 years - but most people are not using it well. Andy unpacks the 7 most common mistakes we all make with LinkedIn.
22
FEB
2017

Fear-Friction-Future

Business gurus have for decades implored businesses to "think differently". The need for this has never been greater in the age of digital - but in this episode Ryan dives deeper into what "think different" means, and a way to do this which makes the future a lot more profitable.
08
FEB
2017

The Now of Retail

We are firmly in the world of data and the insights it brings. Ryan chats with the country manager of Axis Communications, Roy Alves, about how the old security camera in your store is being redeployed to bring deep insights into customer behaviour, and how retail is using those to increase profits.
01
FEB
2017

Tour Guide to the Future

Ryan chats with one of the smartest people he's met. He is a Keynote Speaker, an Academic and Futurist. Pieter Geldenhuys talks about machine learning and editing our DNA... not so much a discussion about the future as it is about right now.
25
JAN
2017

The Future of Money

Money, like everything else, is going digital. What does this mean for the future of your money and the future of banking? Ryan chats to expert Raymond de Villiers.

30 episodes

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