The Silent Thief: The Hidden Costs of Legacy Systems for African SMEs

This blog explores the hidden costs of outdated IT systems in Africa’s medical distribution sector, using a real-life example from Nairobi. It highlights how legacy tools—like old servers, spreadsheets, and manual batch tracking—create inefficiencies, compliance risks, and missed growth opportunities. The story follows a distributor who transformed his operations by adopting Dynamics 365 Business Central, gaining real-time inventory visibility, automated compliance, and the confidence to win major tenders. The post urges businesses to move beyond “just okay” systems and embrace modern ERP solutions to unlock their full potential.