Microsoft 365 Training and Support: How to Help Your Customers Get the Most Out of their Investment

Loading player...
Microsoft 365 is a powerful suite of cloud-based productivity tools that has transformed the way businesses operate. Combining the familiar applications of Office with cloud services like OneDrive and Microsoft Teams, Microsoft 365 offers a comprehensive solution for collaboration, communication, and productivity. However, for many customers, fully harnessing the potential of Microsoft 365 can be overwhelming. That's where effective training and support come in. In this blog, we will explore Microsoft's training and support resources and provide tips for how to offer additional guidance to your customers, ensuring they make the most out of their investment in Microsoft 365.
17 Aug 2023 5AM English South Africa Technology · Business

Other recent episodes

Dynamics Payroll Newsletter - August 2026 - Edition 42

As a multi-national, diversified technology group, our purpose is to leverage our portfolio of 4IR technologies, people and data-focused solutions to design, develop, deploy and grow solutions for our partners, including both customers and vendors.
13 Aug 1AM 1 min

Copilot in 30 Trial: What Partners and Customers Need to Know

The Copilot in 30 Trial gives eligible Microsoft 365 customers a risk-free opportunity to experience Microsoft 365 Copilot for 30 days using their existing business data, emails, documents, and workflows. This article explores the trial’s benefits, eligibility requirements, governance considerations, and how partners can help organizations maximize adoption, measure value,…
7 Aug 6AM 3 min

Azure AI Search: The Quiet Engine Behind Every AI Answer Worth Trusting

Azure AI Search is the foundation behind trustworthy AI solutions, enabling organizations to ground AI-generated responses in their own secure, up-to-date business data. This article explores how Azure AI Search enhances accuracy, governance, and security through retrieval-augmented generation (RAG), helping businesses build reliable AI assistants that deliver context-aware answers, reduce…
7 Aug 6AM 2 min

Trusted Artificial Intelligence Begins with Trusted Data

As AI adoption accelerates across Africa, organizations must recognize that successful and responsible AI starts with trusted data. This article explores the critical role of data quality, security, and governance in ensuring reliable AI outcomes, reducing risk, maintaining compliance, and building stakeholder trust. It highlights why organizations should secure and…
7 Aug 6AM 2 min

Bridge to Cloud 3: The Smartest Path from Dynamics NAV to Business Central SaaS

Focus on Microsoft's Bridge to Cloud 3 (BTC3) promotion, which helps organizations migrate from on-premises Dynamics NAV to Dynamics 365 Business Central Online (SaaS). BTC3 provides eligible customers with a 30% discount on Business Central cloud licenses for a three-year term, allows a phased migration approach with dual-use rights, and…
4 Aug 5AM 2 min