COMMITTEE WANTS ACCOUNTABILITY FROM POSTBANK ON SLOW CARD REPLACEMENT PROCESS

The Portfolio Committee on Social Development commends whistleblowers who continue to inform law enforcement agencies about the South African Social Security Agency (SASSA) officials suspected of fraud. The South African Police Service (SAPS) arrested four SASSA officials at the Johannesburg local office in Gauteng on Friday, 14 March 2025, after…

The Portfolio Committee on Social Development welcomes the findings of the investigation conducted on the Social Relief of Distress (SRD) application and payment system administered by the South African Social Security Agency (SASSA).

The committee believes that the deadline for the validity of the SASSA Gold Cards should be extended in conjunction with a properly resourced and statistically improved rollout plan for the Postbank Black Cards. Extending the deadline without an improved rollout plan will prolong beneficiaries' frustration and panic.

The Portfolio Committee on Social Development has called on the South African Social Security Agency (SASSA) to ensure that all beneficiaries have access to Postbank sites so that they can migrate to the new Postbank Black Cards before the deadline to receive their March 2025 social grants.

The Chairperson of the Portfolio Committee on Social Development, Ms Bridget Masango, has called on the South African Social Security Agency (SASSA) to restore the suspended Electronic Know Your Client (eKYC) system to allow eligible beneficiaries to verify and receive their grants.