TCS+ | Arctic Wolf – weighing up in-house vs outsourced SOCs

Loading player...
In this episode of TCS+, TechCentral speaks with Jason Oehley and Andre den Hond, regional sales manager and senior sales engineer, respectively, at Arctic Wolf, a company specialising in cybersecurity operations. They discuss the benefits of partnering with a cybersecurity provider versus building an in-house security operations centre (SOC).
The conversation begins by focusing on the critical role of security operations in ensuring business continuity. Every organisation requires a certain level of security, which can vary based on what employees are doing and what the organisation is focused on. Security operations are about finding the right balance between the actual security level and the required level – enough to be protected but without overspending.
The speakers then explore the challenges of building an in-house SOC. The biggest challenges they see with customers trying to build a SOC are skills shortages, identifying and integrating the right security tools, and a lack of comprehensive visibility across the organisation's attack surface. They find that organisations often struggle to find the right skills and tools, and even if they do, it can be difficult to retain skilled security professionals. Customers also experience alert fatigue from too many alerts from their security tools.
Partnering with a provider like Arctic Wolf can help address these challenges. Arctic Wolf will work and integrate with the customer's existing security tools and team, providing 24/7 monitoring and threat detection. This removes the burden of building and managing an SOC from the customer, allowing them to focus on business risk and strategic security management.
Arctic Wolf’s “concierge delivery model” helps customers continuously improve their security posture through a collaborative, partnership approach. This includes vulnerability management, security awareness training and incident response capabilities. This approach contrasts with a product-centric approach, which the speakers argue is not enough in today’s threat landscape.
The speakers conclude by discussing future trends in cybersecurity. They predict a consolidation in the cybersecurity market, with smaller companies being absorbed by larger ones. They also believe that the threat landscape will become more complex as attackers leverage AI and other advanced techniques. They stress the importance of a proactive and comprehensive approach to security, and the value of partnering with a security provider that can help organisations stay ahead of the evolving threat landscape.
Don’t miss this informative and important discussion!
5 Nov 2024 English South Africa Technology · Business

Other recent episodes

TCS | Frogfoot sees bigger fibre deals coming

Frogfoot plans to keep buying smaller fibre network operators in South Africa’s suburbs as the market consolidates, but CEO Shane Chorley stopped short of ruling out a sale of the business. “I’d be ignorant to say that we would ignore any offer,” Chorley said on the latest episode of the…
8 Oct 40 min

Meet the CIO | Vodacom’s Mohamed Sami on the agentic future

Mohamed Sami, group chief information officer at Vodacom, says autonomous AI agents that resolve customer problems without handing them to a human are the next big shift in customer experience – and that it is closer than many think. Speaking on TechCentral’s Meet the CIO podcast series, brought to you…
5 Oct 44 min

TCS | Norrsken22’s Lexi Novitske on how China is winning African tech

Chinese companies have built their position in African technology one layer at a time – first phones and telecoms equipment, then fintech and now the AI models that local start-ups build on. American private capital, meanwhile, is pulling back. Lexi Novitske, general partner at Norrsken22, thinks US investors will regret…
1 Oct 28 min

TCS | Dominic White and Adam Ely on AI agents going rogue

AI agents are no longer a thought experiment for security teams. They are breaking out of test environments, hacking real companies and, according to one of our guests, already going rogue inside large businesses. In this episode of the TechCentral Show, TechCentral deputy editor Fanie van Rooyen talks to Dominic…
29 Sep 1 hr 26 min

TCS | Octotel’s Trevor van Zyl on the fibre merger question

Octotel CEO Trevor van Zyl joins the TechCentral Show to talk about where South Africa’s fibre market goes next – including a potential merger with MetroFibre Networx. Van Zyl told TechCentral that Octotel and MetroFibre Networx are assessing a combination that would create the country’s third-largest fibre network operator, with…
16 Sep 25 min