Exclusive: Royal London CEO Barry O'Dwyer on the power of long-term thinking

Editor Will Robins interviews the recently-minted CEO of Royal London, Barry O’Dwyer. Will asks how the mutual managed to impress advisers in lockdown with slick customer service, and discovers how the pandemic could change its approach to long-term investments. Also on the agenda is how Royal London will adapt to the ‘100-year life’ and why O’Dwyer is relieved to be free from shareholders during this crisis.