FlySafair to launch a Telegram customer support channel

South African Airline FlySafair will launch a Telegram customer support channel amid rising concerns about privacy thanks to new terms of service announced by WhatsApp last week. New updates to the WhatsApp terms of services will see users having to agree to allow the platform to share user data with parent company Facebook from 8 February or lose access to their accounts. The proposed change has sparked worldwide controversy with several companies and influential individuals announcing moves to rival messaging platforms like Telegram and Signal. Zikhona Miso spoke to FlySafair's Chief Marketing Officer, Kirby Gordon...