14 Jul Norman Faull SAFM Interview. Part 4 of 4.

Emeritus Professor at the UCT Graduate School of Business and founder of the Lean Institute Africa, Norman Faull, was recently appointed an advisor for the Department of Performance Monitoring and Evaluation (DPME) within The Presidency. In this SAFM interview Faull discusses government implementing Lean principles to tackle service delivery challenges in South Africa, through the new Operations Management Support Programme.
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