#PODCAST: We explore the process of Coronavirus cancellation policies in the tourism industry

By Newsbreak Producer, Hoosen Ebrahim - Travellers who have had their scheduled flights and accommodation abroad cancelled due to the fast spreading Coronavirus should be granted a full refund from operators. This is according to the Association Of Southern African Travel Agents (ASATA). They say that travel agents are obliged to refund bookings which have been cancelled by the airline. Chief Executive Officer at ASATA - Otto de Vries - explains the standard process associated with the Coronavirus cancellation policies in the tourism industry...