11 May #3: My Take on 2015's "Fruit of the Year" & Supermarket Customer Service

Join me in celebrating the mango! *cue fireworks* In this feature I contrast the amazing qualities of 2015's "Fruit of the Year" with the dodgy quality of customer service in South African supermarkets.While it's been a remarkable year for the mango, public outrage at poor customer service in South Africa continues to grow (with significant amounts of frustration being aimed at the big supermarket chains).Is it possible that there are lessons the supermarket industry could learn from the mango's consistently impressive performance this past summer? I think so!For nearly a decade, I've shopped for fruit and vegetables at the same establishment-- Impala Fruit & Veg, Northcliff. Why? Well, Impala's owner Tiago and his staff fully embrace the values embodied in 2015's "Fruit of the Year". Here's to hoping more establishments look to them, and indeed the mango, for inspiration. Yes, Shoprite Checkers and Pick n' Pay, I'm speaking to you! Music Credits:All Music by Kevin MacLeod (incompetech.com)Music licensed under Creative Commons: By Attribution 3.0
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