Under The Microscope | Dr Charley Lewis  Icasa Councillor

Under The Microscope 
 
ICASA is inviting interested stakeholders to make written submissions in re-spect of the draft Amendment Customer Care Standards Regulations for Postal Services Licensees. According to Icasa, it seeks to bolster monitoring, enforcement and compliance with the customer care standards as provided for in the regulations. These customer care standards cover, among other is-sues: accessibility, visibility, languages and reports on complaints received (both resolved and unresolved).
 
To speak to us 
 
Dr Charley Lewis 
Icasa Councillor