Digital Marketing in Retail | Dr. Ewoudt Cloete

--:--
Learn more about effectively using Digital Marketing in the Retail space.

Guest: Dr. Ewoudt Cloete - Senior Manager Digital Operations - GAME

Learn how Digital Marketing has transformed the Retail Marketing space! Dr. Ewoudt Cloete discusses the customer journey and how one should go about identifying and mapping the correct Digital channels to secure Digital Marketing success in Retail. He also talks about customers and online tracking, provides Digital Marketing tips for Small Retailers, gives insights on the use of WhatsApp and TikTok, talks about surviving consumer backlash on Digital platforms, provides tips and personal learnings from his experience as a Digital Marketer in the Retail space, he differentiates between Digital Marketing practices for Retail vs. a product and the importance of Content Marketing to build and secure customer relationships.
28 Sep 2021 English South Africa Careers · Business

Other recent episodes

Retail 360 - an in depth view of careers in Retail | John Bradshaw

From management, strategy, marketing, branding, growth & innovation. We talk to the incredibly knowledgeable Mr John Bradshaw – former PnP employee. John Bradshaw studied Business Science at the University of Cape Town, and then Politics Philosophy and Economics at Oxford University. He worked as a strategy consultant in the UK,…
1 Nov 2022 32 min

Be versatile in your career | Thembi Mazibuko

Be versatile in your career - pursue new paths and enjoy the journey! Change your career every few years. Gear up for an exciting, dynamic, ever-changing career choice! Learn about the world of Retail, the skills you will develop, the different careers you can pursue, and the changes you can…
19 Oct 2022 25 min

Can companies afford to overlook informal retail? | Christy Tawii

This podcast highlights the significant role of informal retailing in in sub-Saharan Africa’s retail landscape. Despite the growth of modern channels, informal retail channels continue to reflect the typical shopping habits of a large proportion of consumers across all income groups and are expected to continue to play a significant…
17 Mar 2022 28 min

Practical implications of front-line employee inspiration | Kathrin Neumueller

In this podcast, we connect with Dr. Kathrin Neumueller to discuss brick-and-mortar retailers who face an increasingly competitive market environment. She argues that frontline employee inspiration is a promising strategy to motivate frontline employees (i.e., employees with regular customer contact) to go beyond role requirements and to drive them to…
17 Mar 2022 27 min